Case Study

ONLINE ENGLISH LEARNING PLATFORM

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Abstract

An online English learning platform that provides certified online courses for users in different parts of the world

Business Objectives

Our client is an online English learning platform which offers various online English courses for students in different parts of the world.
The online seminar requires a system integration with the WebEx system, which possesses an online conference room function. This function enables interactions between the instructor and the students. In addition to online seminars, students are able to download course materials on their dashboards.

Insight/ Approach/ Solution

This project involved:

System design
Technical consulting
Develop a prototype to demonstrate the main function’s flow
Frontend and backend development
Perform test case for client’s UAT
Carry out various workshops to provide training to administrators

KEY RESULTS

- Enhanced user experience through a well-designed platform
- Developed a quality product which increased customer interaction and satisfaction
- Streamlined our client's product offerings

Customer Experience Digital Advisory

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