E-commerce Shop Integration
Refined our client’s existing system into a consolidated CRM system that is compatible with the client’s POS system, and now our client has a cross membership loyalty program that recognizes customers that shop at our client’s sister stores.
To align our client’s three separate shops (online/offline) to identify the same customers throughout the different stores
- The information recorded by each shop is stored in various incompatible formats
- Unique users will need to be identified by matching certain shared values of the given variables (names, address, phone number, etc.)
- Migrate all shop data and implement a CRM system with a consolidated Data Lake to store and share all customer information
Data Migration Process